Rugs
Lighting
Accessories
FurnitureFREQUENTLY ASKED QUESTIONS
Absolutely! We understand the importance of delivering the same product you see in the picture. At Dar Al Assala, we take great care to ensure that the images accurately represent the craftsmanship and beauty of each item. Rest assured, what you see is what you'll get—exquisite, high-quality pieces that reflect the artistry and charm of our collection.
To view your sales receipt, simply log in to your account on our website. Once logged in, navigate to the "My Account" or "Order History" section, where you'll find a detailed record of your purchases, including the corresponding sales receipts. Should you need any assistance locating or accessing your receipts, our customer support team is always here to help. vestibulum netus a mauris ac consectetur libero volutpat congue congue turpis a consectetur adipiscing sit.Suspendisse leo fringilla a congue tempus nisi conubia vestibulum a in posuere accumsan.
Returning an item is easy and hassle-free. If, for any reason, you're not completely satisfied with your purchase from Dar Al Assala, we offer a simple return process.
Please follow these steps to initiate a return:
- Contact our customer support team within [X] days of receiving your order. You can reach us via email or phone, as provided on our website.
- Provide us with your order details and the reason for the return. We value your feedback, as it helps us improve our products and services.
- Our customer support team will guide you through the return process and provide you with the necessary instructions, including the return address.
- Carefully package the item in its original condition, including any accessories or tags, to ensure a safe return transit.
- Ship the package back to us using a reliable shipping service. We recommend obtaining a tracking number for reference.
- Once we receive the returned item and verify its condition, we will process your refund or exchange as per your preference.
Please note that certain conditions may apply, such as the return period and eligibility of the item for return. For more detailed information about our return policy, please refer to our website or contact our customer support team.
We strive to provide a seamless shopping experience, and your satisfaction is our priority. If you have any further questions or require assistance with your return, please don't hesitate to reach out to us. We're here to help!
Yes, we do our best to restock items that are indicated as "out of stock." At Dar Al Assala, we understand the disappointment of finding an item you love is currently unavailable. We regularly monitor our inventory and work closely with our suppliers to replenish our stock.
To stay updated on restocks, you can sign up for our newsletter or enable product notifications on our website. This way, you'll be the first to know when the desired item is back in stock and available for purchase.
If you have any specific inquiries about a particular item or its restocking timeline, please feel free to reach out to our customer support team. We'll be more than happy to assist you and provide you with the most accurate information available.
We offer shipping services to various locations worldwide. At Dar Al Assala, we strive to make our products accessible to customers globally. When placing your order on our website, you will be prompted to enter your shipping address during the checkout process.
Please ensure that the shipping address you provide is accurate and complete to ensure a smooth delivery. If you have any specific questions about shipping to a particular region or need assistance with selecting the appropriate shipping option, our customer support team is available to assist you.
We are excited to bring the beauty of Dar Al Assala to your doorstep, no matter where you are. Start exploring our collection and enjoy the convenience of worldwide shipping.